Air China Cancellation Policy 2025

When you book a flight with Air China, then you better be prepared for unexpected cancellations too. Sudden incidents like medical issues, family issues, and any other events can influence your flight plan. It’s essential to be aware of Air China Cancellation Policy whether you are traveling for the first time or you have traveled before too. I am going to talk about Air China Cancellation Policy, step-by-step methods of cancellation, Refund, and some tips to prevent additional cancellation charges. Let’s explore it without wasting any moment.

An Overview of Air China

Air China is the flag Carrier of China, and this airline is one of the major airlines. China Airlines has its main headquarters in Beijing and a hub at the Beijing Capital International Airport. This Airline is part of the largest group, the Star Alliance. Air China operates Domestic and International flights to more than 200 destinations across 50 countries.

Understanding Air China Cancellation Policy

Key Takeaways:

In case you booked a flight with Air China and cancelled it within 24 hours, then you will not have to pay any cancellation fees and a full refund will be offered. This Policy is applied only if you booked a flight before 7 days of departure.
If you cancelled your flight after 24 hours of booking, then you will have to pay for cancellation.
If you are eligible for a refund, then you can request it at the same place from where you purchased your ticket.
Air China has Voluntary and Involuntary Cancellation, which means if the Airline cancels the flight, then you will receive a refund as these are out of your control. If you cancel your flight due to personal reasons, then you will have to pay for it.
When you purchase a discounted ticket, then you will have to go through a strict cancellation Policy. There is no refund for discounted tickets.

24-Hour Cancellation Policy

24 hours cancellation policy allows you to cancel your booking without any additional charges. If you want to modify the time or the destination, etc., instead of cancellation, then you will have to pay some charges. You should cancel and rebook your flight instead of modifying within 24 hours.

Some points to be remembered

24 hours cancellation policy counts the time from the exact time of your booking, so you better note the time.
This Policy is only applied if you reserved your flight through the official website of Air China or a phone call.
If you have booked your flight through a third party, then all of their policies will be superseded by Air China’s cancellation Policy.

General Guidelines of Air China Cancellation Policy

Under the 24-hour cancellation policy window, there are no cancellation fees and you get a full refund.
When you cancel after the 24-hour window, you will receive a partial refund with no cancellation fees.
If you cancel your flight with a non-refundable ticket after 24 hours of booking, then you will have to pay cancellation fees with no refund.

Ways to Cancel your Air China Flight

There are various ways of cancellation, such as the Online Method, the Offline method, at the Airport, or through the third party.

Online method of cancellation

You need to follow these steps to cancel your Air China Flight through the Online method-

You need to open the Air China Official Website first, then log in to your booking.
Enter your reservation details like name and booking confirmation Code.
Search your flight and cancel it.
Pay your cancellation fees if any.
Check for your eligibility for a refund.
You will receive a confirmation email after cancellation.

Offline method of cancellation

You can follow these steps to cancel your Air China Flight through offline or phone call.

Call Air China Customer Service and ask them to cancel your flight.
They may ask you some questions for the security purposes.
Provide them with your details like name and booking code.
They will send you a confirmation email after the cancellation procedure.
Request for a refund too if you are eligible for it.

Cancellation At the Airport

You can visit the Airport if you need some help with cancellations. Representatives will assist you through the cancellation procedure. You need to provide them with your pieces of information. Other steps are the same as other methods. You should check for a refund immediately after cancellation. Request it once you confirm eligibility. This takes 7 to 14 business days to process your refund.

Cancellation Through Third Party( Agent)

You need to request cancellation to your travel agent in case you booked through a third party. You can give your cancellation fees, if any, and ask for a refund as well. Other remaining procedures will be done by the agents.

Some Tips to Avoid Cancellation Charges

Always be updated with Air China through the official website or phone apps. If the Airline changes its schedules or cancels a flight, you will be informed so you can request a compensation or refund.
You should always purchase travel insurance to cover your cancellation fees.
Always try to buy a refundable ticket as it gives you enough flexibility.
Be Quick and cancel your flight within 24 hours of booking as it is a risk-free cancellation.

Conclusion

Due to some unexpected reasons, your plan might be interrupted, but you need to deal with it smoothly. Just try to be fully aware of Air China Cancellation Policy. There are two popular ways of cancellation, the Online and Offline methods. You can cancel your flight at the Airport or through a third Party (agent) too. You will have to pay cancellation fees and it depends on the timing of departure, the types of tickets, etc. You can get a refund, which depends on your eligibility for a refund. If the flight is canceled or delayed by the Air China, then you will get a refund or compensation depending on the timing. So be ready to fly with Air China without any Stress.